ASK Assistant — Powered by ASK Pmt

Answers, recommendations, and next steps for your payments business.

Your AI-powered payments assistant.

Get instant intelligence across your clients, portfolio, statements, residuals, Schedule A, opportunities, and solutions.

  • Save time so you can focus on generating revenue
  • Get payments-specific answers instead of generic AI responses
  • Surface profitability, attrition, pricing, and portfolio opportunities
  • Turn answers into action — create tasks, update CRM records, generate proposals, and move opportunities forward
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One assistant for the whole payments business

Ask about a client, a price, a residual line, or a solution — ASK Assistant answers with the payments context behind it.

Client Intelligence

  • Client records
  • Account history
  • Opportunities
  • Tasks and follow-up

Schedule A Intelligence

  • Pricing documents
  • Cost structure
  • Pricing questions
  • Schedule A context

Residual Intelligence

  • Residual performance
  • Profitability
  • Margin opportunities
  • Repricing opportunities

Solution Guidance

  • Equipment and POS recommendations
  • Competitive solutioning
  • Merchant fit
  • Alternative solutions

Action & Follow-Up

  • Generate proposals and ROI analysis
  • Create tasks and schedule follow-up
  • Update CRM records and add notes
  • Move opportunities forward

Built for Payments

  • Payments-specific context
  • Payments terminology
  • Industry workflows
  • Connected payments data

Ask → Understand → Recommend → Act

One conversation takes a question all the way to the next step.

Ask

Ask a question about a client, portfolio, pricing, residuals, or solution.

Understand

ASK Assistant brings together the relevant payments information.

Recommend

It identifies opportunities, risks, and recommended solutions.

Act

Turn the answer into proposals, tasks, opportunities, or follow-up — and, with permission, update the workflow in your connected systems.

See ASK Assistant Work Through a Real Business Question

From portfolio intelligence to a merchant recommendation — all in one conversation.

Demo conversation · all figures are estimates
Which merchants am I losing money on, and which accounts should I reprice first?
You're losing money on 1 account and under-earning on 4. Repricing or re-solutioning these five is worth an estimated +$466/mo in residual.
Here are the accounts I'd review first based on residual, attrition risk, profitability, and pricing opportunity.
MerchantResidual / marginAttrition riskPricing opportunityRecommended action
Northgate Auto CareAuto repair · Harborline Pay · IC+−$41/moNegative — gateway and statement fees exceed markupLow5-year account, stable volume+$118/mo residualAlign markup to your Schedule A floorReprice now
Sunrise Pediatric DentalHealthcare · Crestfield Processing · flat rate$62/moThin marginHighVolume −22% in 90 days · competing offer on file+$85/mo residualMove to IC+Retention call + reprice
Bella TrattoriaStart hereFull-service Italian restaurant · Toast · POS + bundled payments$214/moThin marginMediumPOS contract renews in 60 days+$99/mo residualMerchant saves $460/moRe-solution → Clover Restaurant
Ridgeline OutfittersRetail + e-commerce · Northwind Merchant Services · tiered$138/moThin marginLowStable, e-commerce growing+$64/mo residualMerchant saves $210/moReprice to IC+
Harbor Coffee CollectiveCoffee, 2 locations · Oakmont Payments · IC+$186/moHealthy marginMediumOwner requested a rate review+$100/mo residualMerchant saves $412/moSend proposal (ready)
Based on residual reports, Schedule A data, client records, and current portfolio information.
Create Repricing ProposalsAnalyze At-Risk AccountsView Client DetailsWorking…
2 repricing opportunities addedProposal drafts ready to sendCRM notes updated
3 at-risk follow-up tasks createdEach action ran on your click — nothing changes without you.
Bella Trattoria stands out as the strongest combination of margin opportunity and solutioning potential. Want me to build a recommendation for that account?
What should I recommend for Bella Trattoria?
Recommend Clover Restaurant on your restaurant IC+ Schedule A. Bella Trattoria saves an estimated $460/mo, and your residual rises from $214 to $313/mo.
Bella TrattoriaFull-service Italian restaurant1 location~$112,400/mo card volume~2,440 transactions$46 avg ticket22% online orderingtips on ~85% of dine-in checks
Current setup
Toast
POS with bundled flat-rate payments · 2 counter terminals · online ordering add-on
Estimated processing$3,136/mo
Estimated software & equipment$165/mo
Estimated current monthly cost$3,301/mo
Estimated current residual$214/mo
Recommended solution
Clover Restaurant
Clover Station Duo (counter) · 2× Clover Flex (table-side, tips) · Clover Kitchen Display · online ordering · Clover Dining app · optional Clover Gift Cards
Estimated processing$2,596/mo
Estimated software & equipment$245/mo
Estimated recommended monthly cost$2,841/mo
Estimated monthly savings$460/mo · $5,520/yr
Estimated residual with recommended solution$313/mo (+$99/mo)
Why this recommendation
  1. Table-side payments with tip capture. Two Clover Flex handhelds close checks at the table and capture tips at the moment of payment — ~85% of Bella's dine-in checks carry a tip, and the current two-terminal counter setup adjusts them after the fact.
  2. Online orders land in the same kitchen queue. 22% of sales arrive online; Clover online ordering routes straight to the Kitchen Display alongside dine-in tickets — no re-keying at the counter.
  3. Interchange-plus fits this ticket profile. At a $46 average ticket and ~2,440 transactions a month, IC+ on your restaurant Schedule A beats the current flat rate by an estimated 0.48% — the bulk of the $460/mo, even after the higher software and equipment line.
Other solutions considered
  • Clover Restaurant — counter-only configuration. Est. $2,731/mo (saves $570/mo), but no table-side tips or kitchen display. Not recommended for a table-service floor.
  • Alternative restaurant solution. Est. $2,988/mo (saves $313/mo). Simpler migration, but the projected economics are less favorable than the recommended Clover configuration.
  • Keep current Toast setup. Not recommended in this demo because it does not meet the target economics or table-service workflow identified for Bella Trattoria.
Generate ProposalShow ROI AnalysisCompare OptionsAdd Follow-Up TaskUpdate OpportunityAdd CRM NoteWorking…
Proposal draft created
The draft is ready to review. Want me to update the Bella Trattoria opportunity and add a follow-up?
Bella Trattoria opportunity updatedFollow-up task addedCRM note addedWith your permission · one click each
Ask about another merchant…

Illustrative demo. Merchants and processors other than the named POS solutions are fictional; all costs, savings, and residuals are estimates.

Connected business intelligence

Connected to the systems your team already uses.

ASK Assistant brings together information from your CRM, statements, Schedule A, residuals, opportunities, tasks, notes, and account history — then, with permission, helps update records and create the next action without switching systems.

  • Reads CRM records, statements, Schedule A documents, residual reports, tasks, and product data to answer in your context
  • With permission, creates and updates CRM records, notes, opportunities, tasks, follow-up, and proposal drafts — one click, nothing changes without you
  • Connected actions available when supported and authorized
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In the field

Your payments assistant goes with you.

Ask about a merchant before you walk in — or while you're still at the table — and leave with the next step already done.

  • Ask about a merchant before or during a meeting
  • Review portfolio and client information
  • Get solution recommendations
  • Review opportunities
  • Create a proposal
  • Create follow-up immediately

Who it helps

The same assistant, whether you manage a handful of merchants or an entire channel.

Agents

Know a merchant, the numbers, and the next step before every conversation.

ISOs

Portfolio, residual, and repricing answers across every agent's book.

Sales teams

Consistent recommendations, proposals, and follow-up for the whole team.

Processors

Give your channel payments-specific answers built on your programs.

Enterprise payments organizations

Enterprise-ready controls and reporting for large payments teams.

Put your payments intelligence to work.

Instant answers, recommendations, and next actions across your clients, portfolio, pricing, residuals, opportunities, and solutions.

Try ASK Pmt Free Watch Demo

No credit card required · Cancel anytime